Product warranty
All of our products carry a manufacturing warranty. If you have any issue with your tablecloth or other product. It is important to reach out to us within 48 hours of receipt and let us know of any problems.
How to report a problem
You have 3 ways to report an issue with our customer service team.
Please note 99% of problems can be solved with a good photo from your phone. This avoids wasted time shipping products back and forth.
- Log in to your account on Logoclothz, you will see a tab in your account labeled "returns" click on this and follow the on-screen instruction. This will generate a return request and we will be notified of your action and will be in touch with you within 60 minutes during normal business hours. (fastest)
- You can compose an Email to cs@logoclothz.com please include your order number, a description of the issue and a picture of the issue. You will get our response within 60 minutes or less. (moderate time)
- Call us directly at 833-420-LOGO (5646) Option#1 for customer service, the agent will explain what we need from you and we will get to the problem for you, we will need an email and a photo in order to proceed. (lengthy way to sort this out)
